Title Procurement Account Manager
Categories Procurement, Supply Chain
Job ID 295
Location Cambridge
Job Information

Our client has developed a new platform for CRO Sourcing and Research currently in use by 13 of the largest pharmas. This is analogous to the original ARIBA rollout- a “say what” moment in Supply Chain.



  • Provide on-site marketplace customer support for biopharma companies
  • Explain and educate new users on the benefits of using the marketplace
  • Develope face-to-face customer relationships with scientists, business operations, and procurement
  • Troubleshoot and assist when users have questions/concerns/issues about the marketplace
  • Ensure customer satisfaction through diligent request management
  • Present summaries and updates at weekly internal team meetings
  • Create agendas, and follow up on marketplace update meetings with clients
  • Drive early adoption of the marketplace
  • Build relationships with procurement team and find new opportunities for growing marketplace activity
  • Understand clients’ procurement objectives and business goals in order to assist in implementing appropriate category strategies
  • Develop, Coordinate and analyze RFI and RFPs  for clients using their standards to evaluate suppliers for various types of research services.
  • Implement processes and procedures to align the clients’ marketplace to their internal compliance and category strategy requirements.
  • Work proactively with researcher to identify areas for improvement and increase performance of and customer satisfaction with the marketplace.


Background & Experience •Excellent communication and presentation skills
Salary 80-100000 plus stock
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